PeopleOn 2 Jul 2002 in Personnel Today Comments are closed. Liverpool-born Gary Birney has returned to his native North West after aneight-year spell with Toyota GB in Surrey. He has joined the independent mobilephone service provider Singlepoint as HR director. Birney was personnel and training director at Toyota GB (TGB) and says thefirm owes much of its success to the high level of staff training: “At theend of my eight years, TGB had doubled its market share and was still one ofthe fastest growing companies in the market. It owed much to the excellence of customercare – the legacy of thorough training,” he says. Birney hopes the training success of TGB can be replicated at Singlepoint:”This means not only getting the basics right, but making significantimprovements in areas such as career development and training. We’re planningfor the longer term development of our workforce,” he says In his new role HR is relatively new territory, so the potential to gaugeits input against business performance is enormous: “My first focus hasbeen building an infrastructure that allows the department to carry outessential HR basics, such as payroll and providing consistent and proactiveadvice across all areas of the company,” he says. Recruiting and retaining a skilled workforce are targets for the businessand Birney wants to make the firm an employer of choice. “HR feeds into the success of the company at many different levels.Fundamentally, Singlepoint’s success is based around retaining customers, whichmeans responding to their needs. The only way to achieve this is through ahappy, well-trained and committed workforce.” CV2002 Director of HR, Singlepoint1994 Personnel and training director, Toyota GB1990 Personnel and training director, ANC1988 Management consultant, Pricewaterhouse … on the move Margaret MacNeill is the newregional training manager for Sodexho Defence Services. She will run Sodexho’sbest practice training programme that has already seen reductions inabsenteeism and turnover. Based at the company’s South Queensferry location nearEdinburgh, her remit covers Scotland and the north of England. MacNeill, who isCIPD qualified, joins from Glasgow’s Royal Concert Hall. Catherine Hearn has joined printing company Polestar as group HR director.She moves from Diageo, where she was HR director of business services.Previously, she was HR director for Guinness International Market and startedout as employee relations director at Diageo. Her experience also includesseveral years at ICL and London Transport. She sits on the board and is basedat the Milton Keynes headquarters. BT has appointed Alex Wilson as group HR director following John Steele’sretirement. Wilson joins from ICI, where he was senior vice-president of HR andgroup communications. He has also held senior HR positions at Ford, GrandMetropolitan, Guinness and Diageo, where he worked in the US and managedoperations in South America, Asia and Europe. He has a degree in economichistory from Strathclyde University. Previous Article Next Article Related posts:No related photos.